Privacy Policy for Runmaka VR Limited
Effective Date: 14th May 2025
Contents:
1. Introduction
2. Who We Are
3. Types Of Personal Data We Collect
4. How We Use Your Personal Data
5. Legal Basis For Processing
6. Disclosures Of Your Personal Data
7. International Transfers
8. Data Retention
9. Your Legal Rights
10. Cookies and Tracking (website)
11. Security
12. Childrens Privacy
13. Changes To This Policy
14. Contact Us
1. Introduction
Runmaka VR Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use the Runmaka Cricket batter training simulator (the "App"), which is available through the Meta Store, and when you interact with us more generally.
- The Runmaka Cricket batter training simulator available via the Meta Store, and
- Our website https://www.runmakavr.com ("Website").
By using our App or Website, you agree to the terms of this Privacy Policy.
2. Who We Are
Runmaka VR Limited
Company Number: 14971755
Registered Office: St James Street, Taunton, Somerset TA1 1JR
Email: enquiries@runmakavr.com
We are the data controller for the purposes of data protection law.
3. Types Of Personal Data We Collect
We may collect and process the following types of information:
a. Information from the Meta Store and App Usage
• Device and Usage Data: including your headset ID, hardware model, operating system version, app usage statistics, and crash logs.
• Gameplay Data: such as training scores, batting performance metrics, and user interactions within the app.
• Account Information: if you contact us or create an account on our website (if applicable), we may collect your name, email address, telephone number, company information (if applicable) and any correspondence.
• Meta Platform Data: information provided by Meta Platforms when you install or interact with our App, subject to Meta’s own privacy policy and permissions.
b. Information via Runmakavr Website
• Contact form submissions (e.g. name, email address, message)
• Newsletter sign-ups (if applicable)
• Order or booking information, if purchases or demos are offered via the website
• Cookies and usage data via analytics tools (e.g., IP address, browser type, pages visited)
4. How We Use Your Personal Data
We use your data to:
• Operate and improve the App.
• User personalisation and authentication.
• Data analytics.
• Provide support and respond to user inquiries.
• Analyse performance and usage trends to enhance gameplay.
• Comply with legal obligations.
• Marketing purposes.
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
• Performance of a contract: to provide the app and its services.
• Legitimate interests: for analytics, improvements, and support.
• Consent: where required, such as for marketing communications (if applicable).
• Legal obligation: to comply with applicable laws.
6. Disclosures Of Your Personal Data
We do not sell your personal information. We may share it with:
• Service Providers: who help us deliver and maintain the App (e.g., analytics or crash reporting tools).
• Meta Platforms: in line with their developer terms and privacy requirements.
• Legal or Regulatory Authorities: where required by law or to enforce our rights.
7. International Transfers
Your data may be transferred to, and processed in, countries outside the UK (including the United States) where our service providers are located. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
9. Your Legal Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Data portability.
• Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at enquiries@runmakavr.com
10. Cookies and Tracking (Website)
Our website may use cookies to:
• Enable essential website functions
• Measure visitor interactions (e.g., via Google Analytics)
• Support embedded content (e.g., video players)
You can control cookie preferences via your browser settings.
11. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or loss.
12. Children’s Privacy
Our App is not intended for use by children under 10 (or the age defined in local data protection laws). We do not knowingly collect personal data from children without parental consent.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Email: enquiries@runmakavr.com
Website: https://www.runmakavr.com
Address: St James Street, Taunton, Somerset TA1 1JR